This website is operated by Ezlyn. Throughout the site, the terms “we”, “us” and “our” refer to Ezlyn. Ezlyn offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms and conditions.
Last updated: January 21, 2025

This Privacy Policy describes how Ezlyn (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ezlyn.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site with a revised “Last updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The type of information we collect and how we use it depends on how you interact with us. We may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and protect our rights and users.

What Personal Information We Collect

Information You Provide Directly

Information that you directly submit to us through our Services may include:

  • Contact details: your name, address, phone number, and email.

  • Order information: name, billing address, shipping address, payment confirmation, and contact details.

  • Account information: username, password, and security information.

  • Customer support information: details you provide when communicating with us.

Some features may require you to provide certain information; if you choose not to, those features may be unavailable.

Information About Your Usage

We may automatically collect certain data about your interaction with our Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include your IP address, device and browser information, network details, and interaction history.

Information from Third Parties

We may receive information from third parties, such as:

  • Service providers supporting our Site and Services (e.g., Shopify).

  • Payment processors handling your transactions.

  • Advertising and analytics partners that collect data to improve performance and marketing.

All such data is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage accounts, and facilitate returns or exchanges.

  • Marketing and Advertising: To send promotional materials and tailor advertising on our Site and other platforms.

  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity and protect user accounts.

  • Customer Support and Improvement: To assist users, address inquiries, and enhance our Services.

Cookies

We use cookies to operate and improve our Site and Services, analyze usage, and personalize experiences. For details about Shopify-related cookies, visit Shopify Cookies Policy.

You can control or disable cookies through your browser settings, though doing so may affect website functionality.

How We Disclose Personal Information

We may share personal information under certain circumstances, including:

  • With vendors and service providers (e.g., payment processors, IT support, analytics).

  • With business and marketing partners.

  • With affiliates within our business group.

  • When required by law or in connection with business transactions such as mergers or acquisitions.

We do not disclose sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may contain links to external websites not controlled by Ezlyn. We are not responsible for their privacy practices or content. Please review the privacy policies of any linked sites before providing personal information.

Children’s Data

Our Services are not directed at children, and we do not knowingly collect information from minors. If we learn that a child has provided personal data, we will take steps to delete it promptly.

Security and Retention

While we use appropriate safeguards to protect your personal data, no system is completely secure. We retain information as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights such as:

  • Access/Know: Request access to your personal data.

  • Delete: Request deletion of your data.

  • Correct: Request correction of inaccuracies.

  • Portability: Request transfer of your data.

  • Restrict Processing: Request limitation of data use.

  • Withdraw Consent: Withdraw consent at any time.

  • Appeal: Appeal a declined request.

You may also manage your communication preferences by unsubscribing from promotional emails.

Complaints

If you have concerns regarding our handling of your personal data, you may contact us to raise a complaint. You also have the right to lodge a complaint with your local data protection authority.

International Users

Your information may be transferred, stored, and processed outside your country of residence, including by third-party providers. When transferring data outside Europe, we use lawful mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements to ensure adequate protection.

Contact

For any questions about this Privacy Policy or our data practices, please contact Ezlyn through our official website’s contact form.